Results, in the company's own numbers.
Every ServiceScout result is measured the same strict way: briefed jobs that sold, divided by briefed jobs that ran, on the same techs and job types Before and After. No modeled lift, no booked-call vanity. Here's what that looked like.
Case study
The Trust leakCase studies
More case studies are added as accounts pass 90 days on the same techs and job types. If you're a ServiceScout customer and want yours told, talk to us.
How we measure a result
A case study here is built from the same reports the company sees: Performance › Close Rate and Reports › Sales Plays.
- Close rateSold ÷ Ran
- Briefed jobs that sold divided by briefed jobs that actually ran. Canceled and not-yet-run visits never count.
- Before / AfterSame techs, same job types
- Before is your close rate from your software's history, on the same technicians and job types you count today. It's frozen on purpose.
- Enough visitsAbout 8 per cell
- Under about eight ran visits for a tech on a job type or play, the number is noise. We fade those cells and we don't quote them.
- Time range90 days for rules, Lifetime for renewal
- Dispatch rules are made on 90 days. The renewal math — Lift × briefed visits that ran × average sold ticket — is Lifetime.
The math behind every result
A point of close rate is free visits: sales on appointments you already paid to book and already sent a truck to. Do the math on your numbers.
Questions people ask
Are the case-study numbers real?
Yes. They come from the company's own outcomes in ServiceScout — the same Performance and Sales Plays reports the company reads. Names and identifying details are changed where the company asked.
Why 'names changed'?
Because contractors compete locally and the numbers are theirs. What's published is what a reader needs: the share of visits by play, the spread between techs, the decisions made, and what they were worth.
Do you publish modeled lift?
Not as a result. The only lift we quote is Before / After on the same techs and job types. Modeling is what the demo does against your numbers, and it's labeled that way.
Can I see a result on my own schedule?
The demo builds a brief on a recent sales visit from your software and models your close-rate math honestly. Book a demo.
Keep reading
See a Scout Brief built on a real appointment from your schedule.
A 30-minute walkthrough. We pick a recent sales visit, build the brief and the audio, and walk through Today's Play as if your tech were about to knock. You decide if it changes the call.